Accommodation Policy

Анулационна политика и плащания: 
– 30% депозит с плащане до 7 дни след потвърждение на резервацията, доплащанe – до 14 дни преди датата на настаняване;
– No show – 2 нощувки неустойка;
– При ранно напускане на хотела, без основателна причина, платената сума не се възстановява!
Анулация без неустойка – до 7 дни преди датата на пристигане.
За анулации, получени по-малко от 7 дни преди настаняване, се заплаща обезщетение в размер на 2 нощувки от стойността на резервацията.

Туристите, които се настаняват с деца, задължително трябва да носят и да представят на рецепция преди настаняване: Акт за раждане или международен паспорт на децата.

1. BOOKING CONDITIONS

1.1. You could make a reservation for Belvedere Alexandria Club Hotel in one of the following ways:

• write to us on e-mail: reception@hotelbelvedere-bg.com

• send inquiry from
the contact form on our site;

Home

• call phone: +359879015227

• come to the place in
the hotel.

1.2. After we receive and
process your request, we will contact you to confirm the possibility
for accommodation.

1.3. Reference for the made
you will receive the reservation at the e-mail specified by you. It describes the type and number
of the rooms booked, the date of check-in and check-out of the hotel, the number of
the adults and children specified in the booking request, the meal basis and
the amount due.

1.4. At the discretion of the hotel,
as a required security deposit, an amount may be specified which shall
transfer before check-in in the amount of up to 30 (thirty) % of the total amount according to
the reservation, a balance payment is made prior to check-in if the customer has not contacted us that they will pay the balance on the spot.

We expect payment from you within 3 (three) working days
after sending our e-mail (unless otherwise agreed between the parties
term). The rest of the amount of your entire reservation is payable on the day of
accommodation. If you wish to cancel a reservation that has been transferred
guarantee deposit penalties described below in the conditions for
cancellations.

1.5. At sophisticated
advance deposit, your reservation is valid but considered final
CONFIRMED after making the indicated payment on the specific request and
receiving confirmation of received payment by e-mail.

1.6. When not done
payment within the described period, the hotel reserves the right to cancel
the reservation made.

2. CANCELLATION CONDITIONS

2.1. Cancellation of done
you can make a reservation in one of the following ways:

• write to us on e-mail: reception@hotelbelvedere-bg.com

• let us know from the form
for contact on our website.

2.2. Upon cancellation of
confirmed reservation up to 10 (ten) days before arrival, the customer does not owe
penalty, except in cases of reservations made on special holidays
packages, in which the deadlines for reservations and cancellations are additionally described.

2.3. Upon cancellation of
reservation 7 (seven) days before arrival, you do not owe a penalty on the total amount paid as a deposit and your deposit is refunded.

2.4. Upon cancellation of
the reservation in a period shorter than 7 (seven) days before check-in or in case of no-show on the day of
the accommodation, the amount paid in advance for your reservation is not
be refunded and the reservation is considered cancelled.

2.5. Belvedere Alexandria Club Hotel reserves the right to cancel confirmed and paid
reservation in case of force majeure and others independent of
the hotelier reasons.

In these cases, the hotelier:

• Offers the client accommodation
for another period, while maintaining the same conditions and prices.

• Refunds paid by
the customer deposit within 30 (thirty) – day period from the date of receipt of
a written request for this from the tourist, not owing a penalty to the same.

3. ACCOMMODATION CONDITIONS

3.1. Check-in hours
and vacating the rooms:

• Check-in every day
after 3:00 p.m.

• Release of the rooms
until 11:00 a.m.

3.2. At a later time
vacating the room, each late hour is subject to payment in the amount of the late check-out pricing policy established
at the hotel reception.

Reservations are kept until
midnight on the relevant day of arrival.

3.3. Pets are not allowed
accommodate.

3.4. Check-in at the hotel
is done by presenting personal documents certifying identity
to the guests. The data you provide is protected according to the Data Protection Act
of Personal Data and the normative acts regulating the protection of information and
are processed only in connection with the implementation of the established requirements of
The Law on Tourism. Please familiarize yourself with the PRIVACY POLICY
TO CUSTOMERS OF “AS
hotels “EOOD” (section “Privacy Policy”).

4. METHODS OF PAYMENT

• In cash at the hotel

• Bank account:

EUR
Recipient (obligatory): AS Hoteli EOOD
IBAN: BG34INTF40015095051885

BGN
Recipient (mandatory): AS Hotels EOOD
IBAN: BG58INTF40015024971766

Bank: iCard AD
Varna, 9009, Bulgaria, Business Park Varna B1
Swift: INTFBGSF

Aykart AD

Varna, Mladost district, Business Park Varna, B1

Swift: INTFBGSF

5. RIGHTS AND OBLIGATIONS OF
THE PARTIES

5.1. Belvedere Alexandria Club Hotel undertakes to provide the client in full
the services requested and paid for by him.

5.2. Belvedere Alexandria Club Hotel undertakes not to change the price requested by the client
services, except in exceptional cases where this is economically justified.

5.3. Belvedere Alexandria Club Hotel is not responsible for damages caused by actions of
third parties.

5.4. All claims,
related to the quality of the paid services, must be submitted by
the customer on site at the hotel to remedy the weaknesses. Showing up
done in writing. In case the claims are not

satisfied,
the client should require a responsible person to draw up a report. Within 3
(three) working days after its compilation, the client will receive the official opinion
on the problem from the hotel management.

5.5. Amounts for claimed but
Unused services in whole or in part due to the client’s fault, do not
restore.

5.6. All prices announced in
the website of the Belvedere Alexandria Club Hotel, as well as in the hotel’s e-mail messages sent to
the client, are in Bulgarian leva including VAT and tourist tax. In some cases
may be tied to other offers, promotions and terms. At
need additional information about our offers, our team is
available.

5.7. Costs for
additional services are not automatically calculated in the final price and must be
pay separately at the hotel.

5.8. The hotel does not carry
liability for lost, forgotten or stolen items from rooms stored
outside the personal safe in them, the restaurants or the spa, and for damages,
caused by third parties.

5.9. The customer takes over
the responsibility to observe generally accepted norms of good behavior during
your stay at the hotel. All costs for material damage caused to the hotel are
owed by the customer.

5.10. In the rooms of the Belvedere Alexandria Club Hotel, smoking is not allowed, according to the regulations of the national
legislation. Therefore, in case of non-compliance with them,
the hotel reserves the right to impose,
without prior notice, a fee of BGN 150.00.

5.11. Customers using
Belvedere services
Alexandria Club Hotel should be
adults according to Bulgarian legislation / over 18 (eighteen)
years/. Children are only allowed if they are accompanied by their parents
themselves or other legal representatives. Customers must not leave their children behind
unsupervised on the hotel grounds.

5.12 Belvedere Alexandria Club Hotel reserves the right to
change the information on this page and the Terms and Conditions at any time. Although,
that every effort is made to provide true and accurate information, that
cannot always be guaranteed.

5.13. When a customer does
reservation, it is considered that he has familiarized himself with these General Terms and Conditions and agrees with
them. Reservations accepted by phone, e-mail or through our website
considered as an emerging contractual relationship. The payment made is considered to be
acceptance of the General Terms and Conditions for staying at the hotel.

5.14. On all disputes and
legal matters not covered by these Terms and Conditions and the Policy for
privacy and arising in connection with the use of the site www.hotelbelvedere-bg.com are legally binding
regulations in the Republic of Bulgaria.

15% SALE

10% SALE

For аccommodationin this periods:

15.06-18.06 incl.; 20.06-23.06 incl.;

08.07-14.07 incl.; 25.07-28.07 incl.;

02.08-04.08 incl.; 01.09-21.09 incl.;

For аccommodation in this periods:

24.05-13.06 incl.;

30.06-07.07 incl.;
08.08-31.08 incl.

If you book by 30.04 you will receive

SALE
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